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Billing Statement from CMR Claims Department for Drop Wire
EGDanz
Newbie
‎06-30-2015 06:03 PM

I received a bill for a drop wire charge for a neighbor's address.  I think I received this bill in error.  I have seen many situations like this on other support threads.  I would like a resolution to this problem.

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Re: Billing Statement from CMR Claims Department for Drop Wire
ElizabethS
Moderator Emeritus
‎06-30-2015 08:37 PM

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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Re: Billing Statement from CMR Claims Department for Drop Wire
EGDanz
Newbie
‎07-01-2015 02:44 AM

Are you not a Verizon representative?  Why can't you help?  Also, I would like other users that have had the same problem on this forum to provide solutions to my problem.

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Re: Billing Statement from CMR Claims Department for Drop Wire
EGDanz
Newbie
‎07-01-2015 02:47 AM

User kpmoore12686 has the same issue in this forum and received a much more helpful response from Verizon on 6-23-2015.

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Re: Billing Statement from CMR Claims Department for Drop Wire
ElizabethS
Moderator Emeritus
‎07-01-2015 06:33 AM

There are no Verizon agents on the forum. You need to contact Verizon directly to try and resolve your issue.

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