Billing Statement from CMR Claims Department for Drop Wire

[EGDanz]

I received a bill for a drop wire charge for a neighbor's address.  I think I received this bill in error.  I have seen many situations like this on other support threads.  I would like a resolution to this problem.

[ElizabethS]

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

[EGDanz]

Are you not a Verizon representative?  Why can't you help?  Also, I would like other users that have had the same problem on this forum to provide solutions to my problem.

[EGDanz]

User kpmoore12686 has the same issue in this forum and received a much more helpful response from Verizon on 6-23-2015.

[ElizabethS]

There are no Verizon agents on the forum. You need to contact Verizon directly to try and resolve your issue.