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Bury cable

I've called verizon 3 times over the passed month and a half about burying a line. I'm in a condo complex so the line runs across an area that gets a decent amount of foot traffic as well as weekly contract lawn service. Each time I call I'm told 7-10 business days.. should I just go bury the line myself? Wondering how long other people in the Baltimore county area have to wait before someone actually shows up to bury their line.

Re: Bury cable
Hi Zap,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.