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CANT REDEEM THE $200 GIFT CARD FOR FIOS
JOSHH1
Enthusiast - Level 1
‎01-19-2022 06:31 AM

I spoke with 2 representatives on the phone for half hour and they sent me back-and-forth between each other to figure it out that there was literally nothing they could do and that they are having technical issues.I just want to know why I cannot redeem my $200 gift card from Verizon for signing up with fios. If I honestly new this would happen i would have not started this service with fios. I spend alot of money with wireless and now they treated me like i was nothing. 

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Re: CANT REDEEM THE $200 GIFT CARD FOR FIOS
JOSHH1
Enthusiast - Level 1
‎01-19-2022 06:40 AM

Can someone please help me Sucessfully with this issue?

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Re: CANT REDEEM THE $200 GIFT CARD FOR FIOS
LawrenceC
Community Manager
Community Manager
‎01-19-2022 08:16 AM

Hi JOSHH,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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