Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
CMR Claims VRZN DROP WIRE
sandeepkumar
Newbie

I was unnecessarily charged for dropped wire as the technician did not put it under the ground and it was cut.

0 Likes
Re: CMR Claims VRZN DROP WIRE
LawrenceC
Community Manager
Community Manager

Hi sandeepkumar,

Claims Management Resources (CMR) is a Verizon authorized vendor that provides invoicing services to recover Verizon’s cost to repair damage done to the Company’s facilities. This includes but is not limited to:
• Buried and Aerial lines
• Poles
• Conduit and vehicles
CMR can handle disputes of claims directly, and works with the local field office that performed the repair. If you wish to dispute a CMR claim, you may contact them by phone at 1-800-321-4158 or by email at bswcomplaint@cmrclaims.com.

0 Likes