Cable Installation improperly laid damage to yard and cracked driveway

[KW110]

Is there a specific number to phone and/or discuss a recently laid property owners Verizon cable? This cable laid in the yard for 4 months and when installed by the Verizon contractor went through the property not following the easement line, in addition created a hole in the yard next to the drive way, not filling nor correcting it as well cracking the asphalt driveway. ending with a sloped area that was damaged and no seed nor repair efforts were made. Is this the protocal for the contract staff that performs these functions?

[kh-gary]

Hi KW1,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.