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Cable box urgent issue - needs immediate attention
ajenkinsRRG
Newbie

The cable box at the rear of the {edited for privacy} building (near the garages) needs to be drained of water and the top needs to be secured ASAP.

The account # for that building is {edited for privacy}image

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Re: Cable box urgent issue - needs immediate attention
LawrenceC
Community Manager
Community Manager

Hello ajenkinsRRG,

This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly at 1-800-VERIZON.

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Re: Cable box urgent issue - needs immediate attention
tns2
Super User
Super User

Normally those areas using such covers don't need to be drained of water.  The water will drain on its on.  The cover should be reinstalled as a walking hazard.  You can probably get them to reinstall it, or just reinstall it your self.

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