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Can not claim Reward, vzrewards site nonresponsive
Derfw
Newbie
‎10-22-2019 07:44 AM

I cannot reach the site vsrewards

Tried the suggested solutions, tried several services, locations and devices.

Chat had no solution.

Recieved 2 emails from verizon reminding me to claim reward.

My Verizon dashboard works and directs me to claim reward at this nonfuctioning site.

So what is up?

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Re: Can not claim Reward, vzrewards site nonresponsive
Derfw
Newbie
‎10-22-2019 07:51 AM

This seams to be a systemic problem, found multiple postings with this problem, looks like a serous pr issue, promises promises. Why does the customer have to deal with this?

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Re: Can not claim Reward, vzrewards site nonresponsive
LawrenceC
Community Manager
Community Manager
‎10-22-2019 08:16 AM

Hi Derfw,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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