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Can't Pay Bill Online
lwaldron915
Newbie

I am trying to pay my yearly $19.95 fee due for my verizon email domain name and it won't allow me to access my account or make a payment online.  When I call customer service they tell me that I have to do it online and gave me a non-working web address.  I need help in getting this paid ASAP so there is no interruption in my email services.  Thanks you.

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Re: Can't Pay Bill Online
LawrenceC
Community Manager
Community Manager

Hi lwaldron915,

Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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Re: Can't Pay Bill Online
WARDAWG1
Newbie

I'm having the same issue. I cannot pay my payment arrangement online and dont feel like paying a pay over the phone fee. HELP!

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Re: Can't Pay Bill Online
LawrenceC
Community Manager
Community Manager

Hi WARDAWG,

Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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Re: Can't Pay Bill Online
Billant
Newbie

I have been paying my bill on line for almost 2 years, and now I can't access that portion of the Verizon website. From the other complaints I have seen, it tells me that Verizon has a problem. What is the problem?

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Re: Can't Pay Bill Online
FiosFamily
Newbie

I have been trying to pay monthly Verizon Fios bill online and it will not allow me to sign in.  I need to pay my bill and I do not want to pay a fee for paying it over the phone.  Can you please help me?

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Re: Can't Pay Bill Online
greghill
Newbie

how do i get to the bill pay screen

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Re: Can't Pay Bill Online
ElizabethS
Champion - Level 1

Please refer to this post: http://forums.verizon.com/t5/Verizon-net-Email/Email-Account-Password-Lockout/m-p/744863

This thread will now be locked to keep technical issues separate from this particular problem.

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