Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I upgraded from internet only to TV, internet and a forced home phone. Ever since the upgrade, My account says paid in full although I know I have a balance! I paid my bill by phone on several occasions since then along with a promise to have it repaired before the next billing cycle. Six billing cycles later, still not repaired!!!
Further, this is the worst service and web site I have ever encountered! Everything I try to connect to sends me to a customer forum! I don't care if someone else has the same problem, FIX MINE!!
Ridiculous, useless website!!!
Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
I've been trying to get into my account to pay my bill and have continually been denied. Please help.
Have you tried clearing your cache/cookies, and trying another browser?