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Can't redeem $100 Visa Prepaid Card
mgspan
Newbie
‎04-19-2020 07:41 AM

Hi,

I received an email from Verizon to redeem my $100 prepaid card, telling me to follow the instructions in the "reward tile". No such tile shows on the website.

Please escalate this to an agent as you've done with the many other similar requests.

Thank you.

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Re: Can't redeem $100 Visa Prepaid Card
KH-OrnEsh1
Moderator
Moderator
‎04-19-2020 08:11 AM

Hi mgspam

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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