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Can't redeem $50 prepaid gift card for new fios signup

Every time I click the link at myVerizon homepage stating "In order to receive your reward, you must register within 60 days of your Fios installation. Please take a few moments and do so today" it opens up the following link ( I've tried multiple times this past week and the link is always dead. I need help actually redeeming this reward.

Re: Can't redeem $50 prepaid gift card for new fios signup
Community Manager
Community Manager

Hi MindfulBliss,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.