Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Can’t redeem gift card
Enthusiast - Level 2

I recently received the email to redeem my gift card as part of a promotion when I signed up for a qualifying service. When I click the link to redeem the card it sends me to my Verizon account page and I see a please wait tile spinning but nothing happens. 

Re: Can’t redeem gift card

Hi deminicus,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.