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Cannot claim reward - website not responding

Hello, I was instructed on the Verizon website that I need to register for my prepaid Visa gift card reward at, but the website is unresponsive. Can you please help me so I do not lose the reward? Thank you.

Re: Cannot claim reward - website not responding
Community Manager
Community Manager

Hi komodo1020,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.