Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Since May I have not been able to pay my bill online. I get a message that my bill is due, logon and get "Your bill is paid." I spent several hours on the phone with support and got nowhere. I'm a retired computer tech, so I tried to say I thought the problem was with Verizon's site. I got the same message with Google Chrome, Explorer and the latest browser. I also get the same message on MyFios app.
This has become quite frustrating and has me considering what I might have to do to fix this. Billing has sent me a message that Verizon has made an adjustment to my bill for June 22nd. But I can't believe it will take that long for Verizon to address this problem. I also cannot manage my wireless account online, so that's another issue, which needs to be addressed. Maybe one fix will handle both.
I have been very happy with Verizon Fios and wireless, but this lack of function concerns me. Can anyone offer any suggestions, like deleting and reinstalling my account? I last paid with no problem with one biill on April 24th. Any help would be much appreciated.
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