Cannot pay bill

[SLR9]

Trying to pay my bill online.  Your web site will not let me pay my bill online - keeps directing me to options/pages that block my attempts to pay my bill.

[ElizabethS]

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent after 48 hours..

[ElizabethS]

This thread has been locked in order to allow agents to deal with each individual’s issue. If you are having a similar problem, please start a new thread.