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Cannot register to redeem $50 gift card


I have a message on my Verizon account saying that I have 60 days from installation of Fios (that occurred on 10/4) to redeem my reward.  Since I opted for the $40 internet only package, it should be a $50 gift card.  Whenever I click on the provided link, the site will not load to allow registration.

Thanks for any advice or help!

Re: Cannot register to redeem $50 gift card
Community Manager
Community Manager

Hi niko1977,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.