Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
Entered into a new Verizon 2 year commitment from a monthly contract. Included was a free “pick your premium” channel for 2 years.
One day later Tried to add dvr services and change my free promotional “pick your premium” from showtime to HBO. Website says $12 increase. Emailed quote shows $30 increase and $25 fees to ship me a new dvr which I don’t need.
Calls and chats with customer service yield nothing but frustration and me eventually having the dvr service removed and hbo removed.
Cant get back my free showtime either.
Verizon is very disreputable. Don’t trust this company for anything.