Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
When I checked my bill online, I saw that I could save money by choosing a new plan. The plan is supposed to come out to $161.96, but my account is still showing $231.96.
I tried placing a new order and the e-mail I recieved does not have the new price.
This is the order I placed:
And this is what they are changing it to:
How can I fix this?
Contact customer services.
1800 Verizon or twitter @verizonsupport
I need a Verizon Agent. Thanks.
You have to attempt to contact customer services first.