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Changed Plan, Wrong Price
Orion1046
Newbie

When I checked my bill online, I saw that I could save money by choosing a new plan. The plan is supposed to come out to $161.96, but my account is still showing $231.96.

I tried placing a new order and the e-mail I recieved does not have the new price.

This is the order I placed:

And this is what they are changing it to:

How can I fix this?

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Re: Changed Plan, Wrong Price
CRobGauth
Super User
Super User

Contact customer services.

1800 Verizon or twitter @verizonsupport

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Re: Changed Plan, Wrong Price
Orion1046
Newbie

I need a Verizon Agent. Thanks.

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Re: Changed Plan, Wrong Price
CRobGauth
Super User
Super User

You have to attempt to contact customer services first.

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