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Collection account
ladydsu08
Newbie
‎05-15-2017 12:19 PM

I have an old Verizon account which has been sent to collections.  I moved, it was never paid, and is showing as a collection account on my credit report.  Is there a way to speak with someone regarding this matter so I can pay the bill and hopefully have it removed as a collection account? Thank you

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Re: Collection account
LawrenceC
Community Manager
Community Manager
‎05-15-2017 01:04 PM

Hi ladydsu08,

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue.

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Re: Collection account
dobby18
Newbie
‎03-02-2018 10:49 AM

I'm in the same boat. Spent hours on the phone trying to get someone with no response. Everyone is saying they can't speak to me about the account or find it because it is closed. However, the site was willing to take my money without any deduction to my balance!  I've been transferred so many times that I can't count. I'm so over this!

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