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Confusing Message on My Bill
eugene491
Enthusiast - Level 2
‎01-05-2019 04:16 PM

On my most recent bill there was a message that made no sense to me, here it is: 

Wehopeyou'reenjoyingyourcomplimentaryTVplanpreviewwhichwillendFebruary15.Ifyou'dliketokeepthisplan, simply go to verizon.com/tvpreview to order. If you want to keep your Fios Local TV plan, no need to do anything; the upgrade will be removed automatically.            What does this mean? I’m not getting any kind of preview of any kind. And I don’t see a site for Verizon.com/tvpreview. 

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Re: Confusing Message on My Bill
jonjones1
Legend
‎01-05-2019 04:20 PM

Just ignore it.

anytime you click on any Fios message link it is either a trap or another broken link.

in any case just ignore it. You will be glad you did.

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Re: Confusing Message on My Bill
CRobGauth
Super User
Super User
‎01-06-2019 12:34 PM

What type of TV service do you have?

Is it local only?

If so, it is possible they gave you a preview to more channels.

But without a STB you wouldn't have been able to utilize it.

As previoulsy stated, you can just ignore it.

But I would check your bill for the next couple of months to ensure you don't get signed up for something.

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