Assitance Please:
My previous service provider (Comcast Communication) was very customer focused and striated for customer satisfaction.
I have experienced multiple problems and issue the are not being address by Verizon. The CSR on the phone just keeps telling me that "She has nothing to do with that issue. (Verizon Accountability and Responsibility).
How do you establish open and clear lines of communication (two way) with Verizon communication to resolve multiple open issues.
Verizon Communication (Old GTE and Bell Atlantic wire) does not understand the Verizon Wireless customer model except the adoption of the "two year commitment".
Someone please help...................................................................................
