Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
For a company that tries to tell everyone how great their service is, don't you find it interesting that you cannot directly communicate with customer service?
No phone number save spending 10 minutes with an automated operator trying to get through to anyone live? No e-mail address so you can at least get your frustration out sending a note of complaint or suggestion? Just this forum that never really SOLVES anything. The lack of REAL customer service is why I cancelled my service along with their outrageous cost, unless your a new customer. Thank God all this will change over the next 5 years.
Its is available via chat, twitter @verizonsupport and on dslreports.com vzdirect forum.
Not live, but just as responsive as an email would be.