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Customer service email or physical address needed
Lawpuppy
Newbie

I just experienced an unpleasant customer service call.  I would like to follow-up via email.  Can anyone share with me how best to reach someone?  I asked for my call to be transferred to someone else and was told that no one could do that.  This requires more than a simplistic answer like that.

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Re: Customer service email or physical address needed
CRobGauth
Super User
Super User

Verizon does not use email for customer service.

Only way I know to contact support is via phone call or twitter @verizonsupport.

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