Damaged Verizon Boxes

[Nicolebearsfast]

There are some damaged Verizon Utility boxes on Rolling Fork Cir Herndon, VA 20171. This is a safety hazard so please fix this ASAP.

[jonjones1]

Won’t get fixed on a customer helping customers forum.

call 1-800-VERIZON and alert them.

[Nicolebearsfast]

I have tried that around Christmastime last year but all I ended up getting was an undue attitude from the rep I spoke with claiming I was "breaking up."

[jonjones1]

Google search your states Public Utilities Commission or Public Service Commission or Department of Financial Security under government offices. They regulate Verizon and other utilities.

you could also google for your city, town, village engineering department which in many cases has phone numbers for such occurrences.

https://www.verizon.com/about/our-company/executive-bios

you can email one of the executives listed at the above link and verizon executive escalations will contact you.

best of luck

[LawrenceC]

Hi Nicolebearsfast,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.