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Damaged Verizon utility box

We have a damaged Verizon utility box near 13xxx NE 139th PL, Kirkland, WA 98034.

The utility box cover is broken and there is a hole left in the street which is now covered by a stone, but it still remains as a hazard the children playing nearby and people walking.

Could you please send someone to fix this

Re: Damaged Verizon utility box
Community Manager
Community Manager

Hi scrennme,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.