Dangerous exposed lines and I level box

[Bartonac]

My boyfriend and I live in a home in Centreville and verizon has never returned to bury cable lines (it’s been over 6 months) AND we have a common Verizon

 

underground box in my yard that is not level at grade , damaged, unsightly and dangerous in some areas. I have tripped and fallen and hurt myself before 

Who can we speak with about getting this situation corrected? Please contact me as I have multiple Verizon accounts 

[Bartonac]

 

[kh-gary]

Hi Bartonac,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.