Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Did not recieve link or a code to redeem Amazon Prime offer

I followed link in email and opened up My Verizon to find Amazon link. The only link there was the one for the Echo. I followed it and it worked fine and got my Echo in 2 days! Unfortunately there is no link for Amazon Prime. I did live chat for an hour and they couldn't figure it out. They told me to wait a day and maybe link will appear in new email. 2 days later not email or link. Can somebody help with this?

Re: Did not recieve link or a code to redeem Amazon Prime offer
Community Manager
Community Manager

Hi GKeeper,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.