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Disney+ is nonredeemable.
deathchace572
Newbie
‎12-09-2019 12:58 PM

I'm having issues with redeeming the Disney+ promotion I received. I tried to redeem it through the my Verizon App but it won't allow me to log into the app. I attempted to go onto the dedicated page here, but after signing in it was to no avail. I hadn't received an email about it either, maybe since the service wasn't installed yet? What if I can't access it after the service is install like many other users?

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Re: Disney+ is nonredeemable.
CRobGauth
Super User
Super User
‎12-09-2019 05:31 PM

Try contacting support.

1800 Verizon or twitter @verizonsupport

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Re: Disney+ is nonredeemable.
CableGame2yrs
Enthusiast - Level 2
‎12-11-2019 11:36 AM

I spent 1.5 hours on the phone with Verizon yesterday trying to figure out how to redeem the Disney+. I don't think the lady had any clue. She just kept saying try this, or try that.Ridiculous. That was when I found out that you can get Netflix, and You Tube on the TV box, but not Disney+. Customer service suggested I purchase a Fire stick or xbox to watch it on. They give you 30 days to decide if you want their service, it only took 1 for me to say no, they can keep it.

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