Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
When trying to understand Verizon billing following the recent death of my husband, the operator tried to sell me a FIOS package. I told her I wasn't interested, but she wouldn't drop it. She said that I had to give her a reason. When I did, she tried to give me a work around for my objection. I finally told her that it didn't matter what my reasons were, I wasn't interested. When she continued with the hard sell, I asked if there was anyone else I could talk to, and she said no. I then asked to speak to her supervisor and was told that the supervisor's response would be that she is just doing her job. I finally got the information I needed, but at the cost of being totally stressed out at a difficult time in my life. This kind of thing doesn't help Verizon's reputation. Also, the whole thing could have been avoided if the bill had shown the information I needed (dates for wireless service).