Error while activating your Disney+ Promo account

[lily32]

Hi,

When trying to accept Disney+ terms and conditions and enroll in the service, I get the following error:

We're sorry.

There was an error while activating your Disney+ Promo account.

Please try again later.

Appreciate any guidance you may have.  Thank you in advance.

[LawrenceC]

Hi lily3,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.