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Everytime I Transfer My Services It Takes So Much to Get My Internet Up and Running
Me1610
Newbie
‎08-20-2016 08:14 PM

Everytime I transfer my services like if I move (I have had verizon for years) it takes so much to get my internet up and running. For example thus last time it took 20 days, 19 phone calls to customer service that totaled 27 hours, 9 orders, 2 tickets with It , 2 service calls to my house to get my internet on. The customer service sucks I had one woman who actually gave a **bleep** and worked on the issue for me.

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Re: Everytime I Transfer My Services It Takes So Much to Get My Internet Up and Running
CRobGauth
Super User
Super User
‎08-21-2016 11:57 AM

What was the issue that caused the delay?

Are you getting Internet and TV or just Internet?

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