Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
In the midst of a particularly frustrating service change for my internet and FIOS TV (which is not finished yet nor totally successful) that has extended over 10 days, I had a very impressive and proactive exchange and support from a Verizon employee that I would like to recognzie. After my insistance that I wanted to acknowledge his positive efforts, he reluctantly gave me what he called a "commendation line" phone number. When I call it it says it is not in service. Is there a way for me to acknowledge this superior service in a way that will make it to the appropriate supervisors?
We would be more than happy to pass that commendation along for you
Would you mind sending us a private message with the details please?