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Existing underground easement

I am designing a screened porch that will encroach into an existing utility easement.  Verizon is a party to that easement.  I am trying to contact someone with Verizon to discuss having Verizon quit claim a small portion of that easement to allow the porch to be built.  If someone from Verizon responds please provide information other than asking that I call 1-800-837-4866.

Re: Existing underground easement

Hi @Hoos1

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.