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Exposed cables where underground box was to be installed but hasn't been.
Landmark1
Newbie
‎07-01-2019 03:33 AM

About a year ago Verizon removed an above ground connection box serving two (or more?) houses at the corner of my property. I was told that an underground box would replace it. But after all this time, nothing has been done and the cables stick out of the ground. Verizon placed two safety cones where the cables stick up from the ground to warn people of the exposed cables and potential safety hazard. A Verizon service guy noted this situation months ago but nothing has been done.  I live in Westford, MA.  Please help!

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Re: Exposed cables where underground box was to be installed but hasn't been.
LawrenceC
Community Manager
Community Manager
‎07-01-2019 08:06 AM

Hi Landmark,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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