Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
This is mainly a peer to peer support forum.
Have you contacted support to see what they are billing you for?
Did they dispatch a technician to your house for repairs?
If so, what did he find/repair?
Not saying it is your fault or charge is valid?
That info will help determine if charge was proper.
For example (not saying this is true in your case):
If you had damaged ONT, they could charge a repair fee.
As you are already in touch with Verizon, we would suggest you go back to that contact and discuss the bill with them.