There are many posts on this but no actual answers that I can find...
The contractor Verizon hired to bury the conduit for the Fios line cut an irrigation line. Unfortunately, we didn't notice it until our irrigation company did an inspection. They repaired it without asking and charged us $250.
How can I file a claim for reimbursement?
Also, it's been 3 months and Verizon hasn't come back to actually bury the line. This has been a terrible experience so far. Please help.
Hi MHBoston,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
