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Fios $250 Visa Prepaid Card Promotion Link not working

I received an email from Verizon about receiving my promotional $250 Visa Prepaid card. However the link does not work and there is no banner on the Fios website in order to redeem the reward.

Re: Fios $250 Visa Prepaid Card Promotion Link not working
Community Manager
Community Manager

Hi Scoliis,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.