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Fios installer damaged our sprinkler system
duttbb
Newbie

Hello,

Could anyone provide information on how to obtain reimbursement for damages caused to our sprinkler system by Verizon Fios cable installation? The sprinkler system was cut in 11 places.

Thanks.

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Re: Fios installer damaged our sprinkler system
LawrenceC
Community Manager
Community Manager

Hi duttbb,

Have you contacted Verizon Support (1-800-VERIZON) to report the issue?

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Re: Fios installer damaged our sprinkler system
duttbb
Newbie

Thanks for the reply. No I haven't tried to call support. I read some other posts where customers had expressed frustration with trying to resolve similar compaints via the general support line, so I thought I'd try this approach first.

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Re: Fios installer damaged our sprinkler system
LawrenceC
Community Manager
Community Manager

This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly. 

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Re: Fios installer damaged our sprinkler system
duttbb
Newbie

Well okay then, I'll give it a shot.

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