Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Received a call today letting me know I'm a "valued customer" and am being offered Showtime free for 3 months. After receiving a confirmation email I took a look at my estimated next bill and saw a nearly 10% increase in my estimated bill.
After wasting an hour on the phone it was determined the agent added additional services such as an unlisted phone number to my account.
Has anyone else had similar experiences?
As I spoke to the agent that removed the additional services that were added despite never being discussed, I was just told it was "odd these services were added in the same order". They couldn't explain why or how changes were made to my phone services despite only a free TV promotion being discussed on my prior call. They did not provide any reassurances on looking into why such an underhanded act was completed. Really leaves me questioning continuing my services with Verizon.