Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I recently tried to add a TV package back on my account and had a poor experience. First someone chatted with me, Said they would complete my order and offered me a 2 year plan with a Chromebook. I received the agreement email, but no confirmation. I then called and they said no ordr had been placed. She was hesitant to offer the chromebook, but after placing me on hold said she worked it out. Again I agreed via email and received a confirmation #. I went to the store to pick it up and they had no record of the order and refused to honor the agreement I had been offerred on the phone. Plus they semed very unfriendly and not customer oriented! I went back home and called again and they still refuse to honor the chromebook. I asked to speak with a manager and was told she was on a "call" and would call me back which I doubt. How can I reach a person to express my discontent. I have a screen shot of the agreement emails sent on the various days.