Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
We just received a follow up call checking on customer service from yesterday andaccidentally pressed the wrong button to indicate if he was satisfied. He meant to indicate YES, and the service came from Ramesh. Ramesh was beyond excellent - he was very patient, very thorough and very helpful. In the end, the problem we were trying to solve turned out not be Verizon's issue, but a router hardware issue, but Ramesh tried everything he could to fix it for us. We didn't want a bad mark on his effort since he tried so very hard, and since the automated phone call wouldn't let us correct our error, nor get to an operator, and since we've been unsuccessful trying to send this message through the website, we're trying to resolve it through Facebook and this Forum, since there didn't seem to be an appropriate place through the Contact us/Help Desk. Thank you.