Gift card tile missing in my account
ScreenName12
Newbie

After numerous failed attempts to redeem the promotional 2x $100 gift cards, I no longer see a link in my account overview page to access them or see the status.

Where can I access the gift cards?

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Re: Gift card tile missing in my account
LawrenceC
Moderator Emeritus

Hi ScreenName12,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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