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Is this box a Verizon box? If so how do I get it removed?
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Yes. If there is still working phone lines in it you can't. Utilities like electric, gas, phone have the right of way to get services to the houses. Verizon has been migrating everyone off of copper to fiber. Once that is done they might take it out.
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Trying to actually talk to someone at Verizon when you don't haven an account with this is almost impossible. I need an answer on the ticket.
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Hi KTC1960,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.