Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Recently called to check on the status of my gift card I was supposed to get for signing up for service. Upon calling I was told that because I had 2 different orders on the same day my promotion was removed. The second order was put in by THEIR CSR due to me being charged an install fee which I wasn't supposed to be charged for. I had to call numerous times in the first 2 weeks of my install for problems with my service. I had to fight with customer service to get a signal booster for my wifi. I had to fight to get a new router because mine was messed up. Now because of my credits due to other issues they are telling me they won't recognize my gift card promo that they messed up. I have had 3 CSR's hang up on me and 2 Webchat people dismiss me saying they can't help. I want to cancel my service and all my families services that are through VZ. I am going to blast them on social media every chance I get because they don't care about customers at all unless it's a way to screw them. I am so mad I got screwed on my gift card. That was one of the biggest reasons I signed up. Now I am **bleep**.
DAVID M. (FEEL FREE TO LOOK MY ACCOUNT UP)
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