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Help! Redeem gift card

I can't seem to post anything mentioning the $100 Visa Prepaid Card as the subject.

Anybody knows what's going on? Why can't I and everyone else find the so called "reward tile"?

Help would be helpful mods.

Re: Help! Redeem gift card

Hi chewingsoul,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.