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Holiday Bonus

Has anyone else had trouble redeeming their holiday bonus? I click on the email and there is no link to click on. I’ve ask 2 or 3 reps and they all said I had to wait longer or clear my cookies. Anything else I can do? Thanks 

Re: Holiday Bonus
Community Manager
Community Manager

Hi Cm61589,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.