Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My elderly mother lives outside of Philadelphia and has had no phone/internet/television service since 3/2/18. She tried to log in online but could not remember her username/password and was locked out of her account. The recovery phone number is her late husband's cell phone which is no longer in service. She called Verizon and was on hold for over 90 minutes on 3 separate occasions trying to get someone to help her, and she finally reached someone and made an appointment for a technician to come this afternoon. She waited at home for 4 hours and the technician never showed up. How can we get someone to her house to restore her service? I have been on hold for over 30 minutes and can't reach anyone. Online chat isn't available.