Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
So, I log-in to my Verizon Account and I can see my email address and my telephone number that Verizon verified as the primary contact information. It says it right there on my account. However, I am having an issue right now and the chat rep informed me that the person that is the contact, email and telephone number, is the person that I set up with a sub account.
How is this possible? I didn't authorize this. Unsurprisingly the chat rep can't fix it and has no explanation.
Of course now the offers that I was supposed to be given when I signed up for Verizon - $100 Verizon gift card, $150 Verizon eGift Card, Chromebook 4 with $100 Samsung credit, and A Google Nest Mini will be sent to the sub-account email because somehow now they are the primary account contact. Never mind that they will also be receiving verification texts or emails when I am the primary account holder.
Any ideas on my next steps? FTC? An Attorney?
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