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How to complain to BBB
Tatiana_Ig
Newbie
‎05-20-2015 08:10 AM

I like to post a complain to Better Business bereau about customer service and bill increase of 30 dollars a month, I was on the phone for 40 min and it wasn't fixed. I went to BBB site but there are so many Verizon options, let me know if anyone tryed and if complain was helpful. 

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Re: How to complain to BBB
cubalz
Newbie
‎05-20-2015 10:43 AM

The problem is if your complaint is only about price, BBB isn't interested.  If it is about price, service, reliability, etc.  then you can make a complaint.

@Tatiana_Ig wrote:

I like to post a complain to Better Business bereau about customer service and bill increase of 30 dollars a month, I was on the phone for 40 min and it wasn't fixed. I went to BBB site but there are so many Verizon options, let me know if anyone tryed and if complain was helpful. 

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Reply