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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have no internet and no TV. I think there's something wrong with my ONT but I live in an apartment so I'm not sure where it is or if I can even fix it without messing up anyone else's service. I've been trying to no avail to get someone on the phone to schedule a technician to come and help. I've had the calls dropped on me in the middle of waiting on multiple occassions and the online troubleshoot has been useless since we need a real person to come by. We've had no problems before this and we've only had the service a couple of months. But the way we've been treated on the phone and the lack of help from anyone is already causing us to second guess our choice in Verizon. What do we have to do to get someone to help?
This topic will now be closed. Please feel free to open a new thread if you have a specific issue you wish to discuss. Thank you.